Your Order

How do I pay for my order?
Payment by VISA/Mastercard: Petcareshop.com.au accepts payment by VISA and MasterCard via secure online payment services provided by St George Bank/Eway.  Y...
Mon, 4 Feb, 2019 at 11:30 AM
Return Policy
Petcareshop.com.au offers a 21 day money-back guarantee (less shipping costs) from the date of delivery provided the goods have not been opened or damaged a...
Mon, 4 Feb, 2019 at 11:30 AM
How do I place an order?
Ordering your pet products online from petcareshop.com.au is safe and simple.  Browse through our departments under 'Dogs', 'Cats' or...
Mon, 4 Feb, 2019 at 11:32 AM
I want to change my order, what do I need to do?
Please contact us immediately at info@petcareshop.com.au or call us on 1300 433 422 or (07) 5456 4427, as orders are often dispatched on the day the order i...
Mon, 4 Feb, 2019 at 11:33 AM