Ordering your pet products online from petcareshop.com.au is safe and simple.
- Browse through our departments under 'Dogs', 'Cats' or 'Brands'.
There is also a 'search' box located at the top right of the page if you know the product name.
- When you find a product that you would like to purchase, click 'choose option', or click on the product name or photo to display more detailed product information.
- To purchase more items click 'continue shopping' and repeat from step 1 to locate and add more items to your shopping cart.
- To view the contents of your shopping cart, simply click on 'view cart' at the top right of the page. You may then make any necessary changes to your cart including changing quantities or removing individual items. Don't forget to click 'Update' to effect the changes.
- When you have finished shopping, click 'checkout'
- If you are an existing customer, login using your email address and password.
There is also an option to checkout without creating an account.
- Select a payment method. For your convenience we accept payment by VISA, MasterCard, PayPal, direct deposit and cheque.
- Click on the "place order" button at the end of the order process to ensure your order is fully processed.
- If you've chosen to pay online using your credit card, enter your card details as requested.
- You will receive an automatic confirmation of your order by email. Should you not receive this email, it means that your order may not have been confirmed. Please contact us immediately at firstname.lastname@example.org if any details are incorrect, or if you did not receive a confirmation email.